I originally received this headband damaged. When I reached out to let the team know, they were kind enough to re-send via alternate packaging to ensure to no damaged occurred in transit again.
When I received the second headband, while there was not damage, the top knot was off to the side, making the entire headband look very odd. Further, I hadn’t realized prior to purchasing the base piece of the headband is made of plastic. All in all, I was so excited to receive the headband because the fabric material is beautiful. However, overall am very unhappy with the item due to it being poorly made. Paying $24, I just expected better quality.
While the customer service was appreciated, I probably won’t be wearing this headband and is just an overall loss on my end.