The mask I received was too small for an adult face. When I asked if I could exchange, they would not let me even though I explained it multiple times. It also took them nearly 6 weeks to mail one as the one I ordered was out of stock (even though listed as in stock). When I asked for a refund if I could not exchange, they did not provide that either. I would of shopped regularly as I love their designs. So sad I could not commit to further shopping after my less than experience.